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AAL Newsletter

Know What You Want Before You Ask for Feedback

by Joyce Warner

Joyce Warner, executive director of the Federal Employee Education and Assistance Fund, writes that employees will give you open and full feedback only when they feel they are in a trusting environment and understand how you'll use that feedback. Feedback can be collected through such means as anonymous polling, open-ended survey questions, and one-on-one conversations.

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Dr. Tandra Atkins

NYU Lutheran Medical Center

"The AAL team has enhanced my knowledge and decision making tools, objective analysis, and creativity in a radically changing health care environment."