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AAL Newsletter

2 Forces for Shaping Conversation and Building Relationships

by Marlene Chism

Chism defines what she believes to be the two forces that shape conversations among leaders and employees: intention and alignment. Chism explains, "Intention is a powerful force that affects the outcome, and alignment tells you when you are on-base or off-base." She offers professional examples on how to better align with and practice these forces.

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Dr. Tandra Atkins

NYU Lutheran Medical Center

"The AAL team has enhanced my knowledge and decision making tools, objective analysis, and creativity in a radically changing health care environment."